Privacy Policy

1. Introduction
Buki Hotel, located in Lazimpat, Kathmandu, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our hotel, use our services, or interact with our website.

2. Information We Collect

Personal Information: Name, address, contact details, email, and payment information provided during booking and check-in.
Identification Data: Passport or ID details required by local laws.
Booking Details: Reservation dates, room preferences, and special requests.
Usage Data: Information on how you use our website, Wi-Fi, and other services.
Feedback and Surveys: Responses to guest surveys and feedback forms.

3. How We Use Your Information

To process bookings and reservations.
To enhance your stay experience and provide personalized services.
For billing, accounting, and payment processing.
To comply with legal obligations and local regulations.
To improve our services through guest feedback and surveys.

4. Sharing Your Information

Third-Party Service Providers: We may share your information with trusted third-party providers for payment processing, IT services, and customer support.
Legal Requirements: Your data may be shared if required by law, government authorities, or for legal proceedings.
Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

5. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Access: You have the right to request access to your personal data.
Correction: You can request corrections if your data is inaccurate.
Deletion: You may request the deletion of your personal data under certain conditions.

8. Cookies and Tracking
Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website, and significant updates will be communicated directly to our guests.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Buki Hotels Pvt. Ltd., Lazimpat, Kathmandu